The Family Connects* model aims to bring families, community agencies, and health care providers together through nurse home visits to provide all families with the support and resources they need to promote the well-being of their newborns. The model uses a triage model of care, providing one to three home visits to every family living within a defined service area, typically when the infant is 2 to 12 weeks old. Families with identified needs can receive further support, including additional home visits, telephone contacts, and connections to community resources for longer-term services.
*The model began as a pilot called Durham Connects, which served Durham County, North Carolina. As part of subsequent replication, the model was renamed Family Connects to reflect the model’s larger service area. The model has not changed between the pilot and replication.