SafeCare sites are required to have two primary staff positions: (1) SafeCare providers who deliver home-based services and (2) SafeCare coaches who monitor the fidelity of SafeCare implementation, conduct coaching for providers, and may also deliver services to families. Some local implementing agencies select staff to become certified SafeCare trainers. Certified SafeCare trainers can train providers and coaches within their agency or organizations that are conducting the work of their agency. NSTRC does not require implementing agencies to have SafeCare program coordinators or senior leadership staff.
NSTRC does not have educational requirements for providers or coaches implementing SafeCare. NSTRC recommends that local implementing agencies train staff who have good communication and interpersonal skills and are comfortable delivering interventions to families in the home setting, responsive to coaching and constructive feedback, motivated to implement SafeCare with fidelity, open to new service models, and interested in using a structured protocol for service delivery. NSTRC can guide local implementing agencies in selecting appropriate candidates for each type of staff position.
Coaching involves rating model fidelity and providing feedback to the provider and may differ from staff supervision. NSTRC requires that certified SafeCare coaches provide coaching to providers regularly and conduct monthly team meetings to discuss cases and SafeCare implementation. Coaches are required to regularly monitor the quality of SafeCare sessions either in person or through audio or video recordings.
NSTRC requires all SafeCare providers to complete a multi-day provider workshop delivered by NSTRC training specialists. In addition, providers implementing SafeCare Augmented receive pre-service training in Motivational Interviewing from a member of the Motivational Interviewing Network of Trainers and training in identifying and responding to intimate partner violence. To become a coach, individuals must be certified as SafeCare providers and complete a two-day coaching workshop delivered by NSTRC training specialists. Please contact the model developer for additional information about the pre-service training requirements.
NSTRC does not require SafeCare staff to receive ongoing professional development.